Intrinsic offices

Intrinsic - Head Office
Wiltshire Court
Farnsby Street
Swindon SN1 5AH
Tel: 01793 647400
Fax: 01793 521259

Intrinsic - London Office
Millennium Bridge House
2 Lambeth Hill
London EC4V 4GG
Tel: 0207 562 5800
Fax: 0207 562 5808

Intrinsic - Newcastle Office
Riverside House
The Waterfront
Newcastle Upon Tyne NE15 8NY
Tel: 0191 241 0700
Fax: 0191 241 0714

Complaints

If you have a complaint about your Adviser or any financial advice you have received from your Adviser please contact us.

Intrinsic Financial Services Limited - Intrinsic Complaints Department
Wiltshire Court
Farnsby Street
Swindon, SN1 5AH
Email:complaints@intrinsicfs.com
Tel: 01793 647400

Positive Solutions Complaints Department
Riverside House
The Waterfront
Newcastle upon Tyne NE15 8NY
Email:contactus@thinkpositive.co.uk
Tel: 0191 241 0700

You can read a summary of the Intrinsic procedures for handling complaints (or Positive Solutions version) and contact the FOS at the below address:

The Financial Ombudsman Service Exchange Tower
London E14 9SR
Tel: 0300 1239123
Email: complaint.info@financial-ombudsman.org.uk
Website: www.financial-ombudsman.org.uk

The Fair Processing Guidelines can also be found here for Intrinsic or Positive Solutions versions.